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Operations Head – Teleradiology

Job Description

  • Experience:

5- 7 years of experience in managing teams in a KPO.

6-8 years of work experience in BPO/KPO (US Healthcare or any healthcare-related sectors), of which at least 5 years in a deputy manager/Sr. team leader role. 

  • Educational Qualification:

Preferably an MBA or Post Graduate Diploma in Management from an institution of repute

  • Skill set required:

  1. KPO, health care, team management, customer management, doctor’s management.

  2. Excellent English communication skills, both written and oral

  3. Strong leadership skills, should have managed a team of at least 10.

  4. High on initiative and ability to manage ambiguity.

  • Role and responsibility:

  1. Providing functional leadership to the operations of the BPO team of around 25 to 50.

  2. To manage the operational activities and challenges of allocated BPO divisions and ensure resources match workloads to provide cost-effective, high-quality service within agreed SLAs and timeliness.

  3. Create, mentor, and lead an effective team of Assistant Managers / Team Leaders.

  4. Be prepared to innovate and actively seek out-of-the-box solutions.

  5. Identify opportunities for growth of the product and participate in transitions.

  • Email at: 
Please send resumes with Subject: Resume of (Your Name) : Operations Head- Teleradiology 2022

  • Workdays:

Monday to Friday

  • Compensation:

As per market standards for Work Experience and knowledge.

  • Work Location


Note: Only those candidates apply, who are ok to work from our Pune office, though due to COVID, currently, we are working from home and soon plan to start Work from Office.

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